We are aware of some instances where the risk score assessment is not loading for some users while setting up their account.

A temporary solution whilst we sort the the problem out is to complete your profile in a private browsing window.

Keyboard short cuts to open a private browsing window are:

Windows - ctrl + shift + n (Google Chrome)

                  ctrl + shift + p (Microsoft Edge and Mozilla Firefox)

Mac -        ⌘ + Shift + n (Google Chrome)

                 ⌘ + Shift + p (Microsoft Edge and Mozilla Firefox)