To open an account you will need a government issued ID document and proof of address.


A list of valid documents that can be used to verify your physical address is detailed below: 


  • A utility bill, such as water, electricity or rates (less than 3 months) We may accept a utility bill that are addressed to a post box number if it shows your name, erf/stand number, township and suburb 
  • A bank statement or financial statement from a financial institution (less than 3 months old)
  • A copy of a signed lease agreement (by both parties), (less than 1 year old) 
  • A municipal rates and taxes invoice (less than 3 months old)
  • A mortgage statement from another financial institution, (less than 6 months old) 
  • A telephone account, ie. a land–line or cellphone account (less than 3 months old)
  • An official tax return/tax assessment (less than 1 year old) 
  • Official correspondence from the South African Revenue Services ("SARS") (less than 3 months old)
  • A recent life insurance policy issued by an insurance company 
  • Correspondence from a body corporate or share–block association (less than 3 months old)
  • A valid television license document 
  • A recent short–term insurance policy document or a short–term insurance renewal letter (less than 1 year old)
  • A retail account statement/invoice (less than 3 months old) 
  • Where the person live in any type of residence (eg. hostel/barracks) a letter from the administration department of such residence on an official letterhead